External complaint form

This form is ONLY to be used to lodge a formal complaint about the practice of the European Aviation Safety Agency (EASA) concerning administrative matters arising between it and members of the public. This form shall not be used for formal appeals against Agency decisions or for general feedback, nor is it to be used for complaints under the EC Staff Regulations.

Concerning the EASA's alleged breach of the rules and principles set out in the "Code of Good Administrative Practice for the Staff of the European Aviation Safety Agency in their Relations with the Public"

First name *:
Last name *:
Position :
Company name :
Address *:
Zip Code *:
City *:
Country *:
Phone:
Fax:
E-Mail *:
This complaint shall be dealt with confidentiality? Yes - No

Rules applicable to confidentiality are available here.
1. Reference to EASA processes *:
If other, please specify:
2. Please indicate which provision/article of the Code your complaint is related to:*
3. What is the reason for your complaint? Please provide precise details (attach supporting documentation when necessary) and give references to relevant EASA document/decision (when applicable):*
Documents are attached (preferably in the pdf format) Yes - No

** Attach documents in the file upload section at the bottom of the page
4. What result do you hope to achieve with your complaint?*
5. Have you already contacted EASA in order to obtain redress? Is the object of your complaint already referred to other bodies/courts?* Yes - No

If YES:
5.1. Please provide the person(s)/institution(s) whom you have contacted
5.2. Please attach relevant communication (preferably in the pdf format)
Documents are attached (preferably in the pdf format) Yes - No

** Attach documents in the file upload section at the bottom of the page
6. Do you wish to attach additional documents to support your complaint? Documents are attached (preferably in the pdf format) Yes - No

** Attach documents in the file upload section at the bottom of the page
7. File upload section
 The following documents should be
dealt with confidentiality
File 1: Yes - No
File 2: Yes - No
File 3: Yes - No
File 4: Yes - No

For security reasons only the following file formats are allowed: pdf, doc, xls, odt, ods, jpg, tif

Please insert the code:
j
j
a

* Indicates required field